The Mason Cash Champagne Candles are part of a variety of candles provided by Mason Cash, ranging from simple holders to numbers and characters. The candles feature all safety advice and pass UK and European safety standards BS EN 15493.
Is there a delivery charge?
All UK mainland orders over £50 in value will be delivered to you free of charge. UK mainland orders under £50 will be subject to a delivery charge of £3.95.
UK non mainland and Northern Ireland deliveries are subject to a delivery charge of £5.95
Can I collect my order instead?
If you wish to collect your order in person, we recommend contacting us directly via email email@example.com or telephone 01642 567700 prior to collection. We are open for collection from 9am to 3pm Monday to Friday; our collection address is:
Country Valley Foods
When will my order arrive?
Our standard delivery is 3-5 working days. Some of our products may be dispatched directly from our suppliers, in which case delivery can take 5-10 working days. This will be specified on the product page.
Do you offer a NEXT DAY service?
If you require a next day delivery service, this will depend on the items you are ordering. We recommend contacting us directly via email firstname.lastname@example.org or telephone 01642 567700 with your order.
Who will deliver my order?
Your order will be delivered by our nominated courier or in certain circumstances directly from our supplier via their nominated delivery service.
Can you deliver to anywhere in the UK?
Our nominated courier can deliver to anywhere on the UK mainland with very few exceptions. If there is any issue with your delivery we will contact you directly.
What if my order does not arrive?
If your order does not arrive when you are expecting it, please email us immediately at email@example.com or call us on 01642 567700 and we will track your order with our nominated courier.
What if my order is incorrect or damaged?
If your order is incorrect, damaged or you need to return it please email us within 24 hours of delivery at firstname.lastname@example.org or call us on 01642 567700 so we can resolve your issue.
The total purchase price, including VAT (if applicable) and any delivery charges, will be displayed in the Buyer's shopping cart prior to confirming the order.
After the order is received, Country Valley Foods shall confirm by email the details and price for the Goods.
Payment for goods, VAT (if applicable) and delivery charges (if applicable) must be made at point of ordering.
Payment can be made online using a credit or debit card, or by Paypal. You may also order over the telephone and pay using your credit or debit card.
Where applicable, if a payment is rejected, the order will not be fulfilled by Country Valley Foods, until full payment is received.
Country Valley Foods is responsible for the website transaction. Credit card details are entered on a secured page and they are transferred using SSL technology
Country Valley's merchant bank requires CVV2/CVC2 verification
Country Valley's merchant bank accepts only 3D secure transactions